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| ~-Translation(s): [[it/reportbug|Italiano]] -~ ~-Translation(s): [[fr/reportbug|Français]] -~ |
##For Translators - to have a constantly up to date translation header in you page, you can just add a line like the following ## <<Include(reportbug, ,from="^##TAG:TRANSLATION-HEADER-START",to="^##TAG:TRANSLATION-HEADER-END")>> ##TAG:TRANSLATION-HEADER-START ~-[[DebianWiki/EditorGuide#translation|Translation(s)]]: [[reportbug|English]] - [[es/reportbug|Español]] - [[fr/reportbug|Français]] - [[it/reportbug|Italiano]] - [[pt_BR/reportbug|Português (Brasil)]] - [[uk/reportbug|Українська]]-~ ##TAG:TRANSLATION-HEADER-END |
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| = Reporting bugs in Debian = | |
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| == Introduction == | '''DebPkg:reportbug''' is a tool designed to make the [[BTS|reporting of bug(s) in Debian]] and its derived distributions, relatively painless. |
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| DebPkg:reportbug is a tool designed to make the reporting of bugs in Debian and derived distributions relatively painless. Its features include: * Access to outstanding bug reports to make it easier to identify whether problems have already been reported. * Automatic checking for newer versions of packages. * Optional automatic verification of integrity of packages via debsums. * Support for following-up on outstanding reports. * Integration with the mutt, af, and mh/nmh e-mail readers. * Optional PGP/GnuPG integration. This package provides access to the Debian Bug Tracking System, which can be used for both reporting and researching bugs, by a number of interfaces, including email, web, and command-line utilities. * To report a bug: 'reportbug packagename' * To view bugs for a package: 'querybts packagename' |
This package provides access to the Debian Bug Tracking System, which can be used for both reporting, and researching bugs, by a number of interfaces, including email, web, and command-line utilities. |
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| {{{ apt-get install reportbug }}} |
[[PackageManagement#Installing.2C_removing.2C_upgrading_software|Install]] the [[DebianPkg:reportbug]] package. |
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| reportbug is designed to be used on systems with an installed mail transport agent, like exim or sendmail; however, you can edit the configuration file and send reports using any available mail server. | == Usage == |
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| If your system's users use [[Locale|locales]] with character sets other than [[UTF-8]] and ISO-8859-*, one of either python2.3-cjkcodecs or python2.3-iconvcodec is required for proper operation. For Asian locales, the use of python2.3-cjkcodecs is preferred over the more limited python2.3-iconvcodec. | * Report a bug: {{{reportbug packagename}}} * To view bugs for a package: {{{querybts packagename}}} |
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| There is also a robot at {{{control@bugs.debian.org}}} that expects specially-crafted control messages for the Debian Bug Tracking System. | |
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| In control@bugs.debian.org there is a robot that expects specially-crafted control messages for the [[BTS|bug tracking system]]. | == Configuration == === Using a custom SMTP server === reportbug is designed to be used on systems with an installed Mail Transport Agent ([[MTA]]), like exim, or sendmail; however, you can edit the configuration file; and send reports using any available mail server. Here, is an example using a GMail account: 1. Run `reportbug --configure` as your normal user. This creates a `~/.reportbugrc` file that stores all the configurations. 2. Follow the instructions and when asked `Do you have a 'mail transport agent' (MTA) configured`, choose `No` 3. Then enter the SMTP host for gmail: `smtp.gmail.com:587` 4. For the user name enter: `<username>@gmail.com` 5. For the question `Does your SMTP host require TLS authentication?`, choose `Yes` If you have set up Google's two-factor authentication for your GMail account, you can create an [[https://support.google.com/accounts/answer/185833?hl=en|application-specific password]] to use with reportbug. '''Warning:''' The submit@bugs.debian.org procmail has a rule that silently discards emails from postmaster@<domain>. Combined with the fact that Google G-Suite changes the MAIL FROM address to postmaster@<domain> when the original MAIL FROM is from outside your domain makes your bugs to be silently discarded. == Troubleshooting == '''Warning: unsupported locale setting:''' This error relates to [[Locale]] configuration. To workaround this problem, invoke the program as `LANG=C reportbug` |
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| * Debian FAQ : 11.5 How do I report a bug in Debian ?<<BR>> http://www.debian.org/doc/manuals/debian-faq/ch-support.html#s-bugreport | * [[BTS]] |
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| * debian BTS interface : <<BR>>http://www.debian.org/Bugs/ | == External Links == * [[DebianMan:reportbug|reportbug manual page]] * [[https://salsa.debian.org/reportbug-team/reportbug|reportbug project page]] on [[Salsa]] |
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| * How to report a bug in Debian : mostly tell how to do things without reportbug.<<BR>> http://www.debian.org/Bugs/Reporting <<BR>> Also available in : /usr/share/doc/debian/bug-reporting.txt | |
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| * How to Report Bugs Effectively : generic recommendations for bug reporter<<BR>> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html | ---- |
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| * the reportbug project page<<BR>> http://alioth.debian.org/projects/reportbug/ * an example of the "formal letter" send to some of our Xfree users <<BR>>http://www.xfree86.org/pipermail/forum/2003-November/003841.html * BugTriage * [[BTS/BugTag]] * [[apt-get]] == Using GMail's SMTP Server == It is sometimes easier to configure reportbug to use GMail to send bug reports rather than the existing sendmail program installed by default in Debian. The following outlines the steps to accomplish this: 1. Run 'reportbug --configure' as your normal user. This creates a ~/.reportbugrc file that stores all the configurations. 2. Follow the instructions and when asked "''Do you have a 'mail transport agent' (MTA) configured''", choose 'No'. 3. Then enter the SMTP host for gmail: 'smtp.gmail.com:587' 4. For the user name enter: '<username>@gmail.com' 5. For the question "''Does your SMTP host require TLS authentication?''", choose 'Yes' (If you are on a release < squeeze, reportbug will not ask this question.) == Error Messages == === Warning: unsupported locale setting === This warning may appear on the screen as '''reportbug''' is invoked. The error relates to [[Locale]] configuration. * Workaround : type LANG=C before the command. for example : {{{ LANG=C reportbug }}} |
CategoryBugs | CategorySoftware |
Translation(s): English - Español - Français - Italiano - Português (Brasil) - Українська
Contents
reportbug is a tool designed to make the reporting of bug(s) in Debian and its derived distributions, relatively painless.
This package provides access to the Debian Bug Tracking System, which can be used for both reporting, and researching bugs, by a number of interfaces, including email, web, and command-line utilities.
Installation
Install the reportbug package.
Usage
Report a bug: reportbug packagename
To view bugs for a package: querybts packagename
There is also a robot at control@bugs.debian.org that expects specially-crafted control messages for the Debian Bug Tracking System.
Configuration
Using a custom SMTP server
reportbug is designed to be used on systems with an installed Mail Transport Agent (MTA), like exim, or sendmail; however, you can edit the configuration file; and send reports using any available mail server. Here, is an example using a GMail account:
Run reportbug --configure as your normal user. This creates a ~/.reportbugrc file that stores all the configurations.
Follow the instructions and when asked Do you have a 'mail transport agent' (MTA) configured, choose No
Then enter the SMTP host for gmail: smtp.gmail.com:587
For the user name enter: <username>@gmail.com
For the question Does your SMTP host require TLS authentication?, choose Yes
If you have set up Google's two-factor authentication for your GMail account, you can create an application-specific password to use with reportbug.
Warning: The submit@bugs.debian.org procmail has a rule that silently discards emails from postmaster@<domain>. Combined with the fact that Google G-Suite changes the MAIL FROM address to postmaster@<domain> when the original MAIL FROM is from outside your domain makes your bugs to be silently discarded.
Troubleshooting
Warning: unsupported locale setting: This error relates to Locale configuration. To workaround this problem, invoke the program as LANG=C reportbug
See also
External Links