Reporting bugs in Debian
reportbug is a tool designed to make the reporting of bugs in Debian and derived distributions relatively painless. Its features include:
- Access to outstanding bug reports to make it easier to identify whether problems have already been reported.
- Automatic checking for newer versions of packages.
- Optional automatic verification of integrity of packages via debsums.
- Support for following-up on outstanding reports.
- Integration with the mutt, af, and mh/nmh e-mail readers.
- Optional PGP/GnuPG integration.
reportbug is designed to be used on systems with an installed mail transport agent, like exim or sendmail; however, you can edit the configuration file and send reports using any available mail server.
If your system's users use locales with character sets other than UTF-8 and ISO-8859-*, one of either python2.3-cjkcodecs or python2.3-iconvcodec is required for proper operation. For Asian locales, the use of python2.3-cjkcodecs is preferred over the more limited python2.3-iconvcodec.
In control@bugs.debian.org there is a robot that expects specially-crafted control messages for the bug tracking system BTS .
Links :
Reporting Bugs in Debian . Best Debian Bug report introduction i ever saw.
http://women.debian.org/involvement/bugreportdebian BTS interface :
http://www.debian.org/Bugs/How to report a bug in Debian : mostly tell how to do things without reportbug.
http://www.debian.org/Bugs/Reporting
Also available in : /usr/share/doc/debian/bug-reporting.txtHow to Report Bugs Effectively : generic recommendations for bug reporter
http://www.chiark.greenend.org.uk/~sgtatham/bugs.htmlDebian FAQ : 11.5 How do I report a bug in Debian ?
http://www.debian.org/doc/manuals/debian-faq/ch-support.html#s-bugreportthe reportbug project page
http://alioth.debian.org/projects/reportbug/an example of the "formal letter" send to some of our Xfree users
http://www.xfree86.org/pipermail/forum/2003-November/003841.html